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Request service

Tell us what’s going on.

A sentence or two is enough to start. We will follow up to sort out the details and a time.

24/7 Service calls: Call (412) 249-9449.

Online requests are reviewed during normal business hours.

The online form is not monitored for emergencies.

Email and phone number are required. All other fields are required. Availability will be confirmed separately. Do not include payment, medical or other sensitive information.

Request details

We will send an email acknowledgment and call you during normal business hours. This inquiry does not enroll you in marketing.

A sentence or two is enough. Maximum 2,000 characters.

Read our Privacy Notice for information about handling your inquiry. There is no payment or contract to sign here.

Requesting service does not confirm an appointment.

This form is not monitored for emergencies. If you smell gas or suspect carbon monoxide, leave the area and contact 911 or your utility from a safe location.

Direct
What happens next
  1. 01We review your request during normal business hours, then call you and follow up by email.
  2. 02If it is a repair, we will ask a couple of questions to narrow it down first.
  3. 03If it is a replacement, we will arrange a time to look at the system in person.
Line set, disconnect and vent terminations
FAQ

Before you send it.

Not covered here? Send the request form and describe what is going on — we will tell you what we think.

Ask us directly

Yes. Most of our service work is on equipment installed by someone else.